FAQ

WHAT ARE YOUR SHIPPING, RETURNS, EXCHANGES AND REFUND POLICIES?

For all questions regarding these topics, please see Shipping and Returns page.

WHAT PAYMENT METHODS DO YOU ACCEPT?

We accept payments made with Visa, MasterCard, American Express and PayPal.

WILL TAXES AND DUTIES BE CHARGED?

Canada

Sales taxes will be charged at the applicable federal and provincial rates of the province to which the order is being shipped. You will not be subject to any duties upon delivery.

International

We are not responsible for local duties or additional taxes you might be charged by your local customs upon receipt of your order. All additional fees are at customer’s charge.

Custom fees might apply to your order and we are unable to calculate the fees amount in advance as they vary from country to country.

ABOUT THE PRODUCTS

All our products are designed and printed in Montreal, Canada.

CUSTOMER CARE

For any questions or feedback, you can reach our customer care team at info@ramfamshop.com. Our customer care team will follow up with you within three (3) business days.